Patient Information
New Patients
Please arrive 15 minutes prior to your scheduled appointment time to complete the necessary registration forms.
After Hours & Emergencies
After hours you will reach our on-call service. If you are experiencing an emergency, please call 9-1-1.
Pharmacy / Prescription Services
Prescription medications are an important aspect of any patient’s care. We ask that you carefully follow all instructions, question anything that you don’t understand, and bring either your medications or a list of your current medications to each and every office visit so that you can review them with your provider.
Refill Policy New prescriptions and medication changes must be taken care of at the time of your appointment. For prescription refills, please call your pharmacy directly. The pharmacy will contact our office if additional information is needed.
Lab and X-Ray Services
While some services are available on site, others may require a separate visit to the hospital or lab. Our office will provide instructions and directions to you when you are in need of these services.
Referrals to outside services must be reviewed and approved by our physicians before being processed.
Test Results - Our lab is Women and Infants lab and the phone number is 401-739-3294
Accessing Medical Records
Release of Records to a Specialist: If you need to have your medical record sent to a Specialist for an upcoming appointment, please call our office or send us a message thru the patient portal.
We will ensure that your records are faxed to the specialist’s office within 24 hours.
For a Complete Copy of Your Medical Record: If you need a copy of your entire medical record for a transfer to a new Primary Care Physician (PCP), life or other insurance request, Workman’s Compensation, or for any other reason, you must sign a Release of Medical Record Information and fax or mail it to our office.
Please allow up to two weeks for your request to be processed. There is an administrative fee for copying your medical record depending upon the number of pages that are copied. We must receive payment prior to sending out the copy. You will receive an invoice, if applicable, by mail, based upon your request.